Under and over 18-year-old officers have arrived to facilities. While rehabilitative programming is the mandate for all “juvenile” offenders, ongoing safety concerns for probation staff remain unaddressed.

This course equips facilities personnel with knowledge and strategies to manage these offenders effectively, covering:
– Officer and facility safety
– Offender sophistication and manipulation tactics
– Contraband issues
– Communication challenges
– Peer-victimization dynamics
– Best practices for supervision based on insights from custody staff and offender populations

Additional services include facilities safety assessments, critical incident response evaluations, and force options training.

This course is offered in both a 4-hour virtual and 8-hour in-person format.

This course is adapted from our 80-hour Supervisor Leadership Program and focuses on ethical decision-making and professional accountability in the workplace.

A guest speaker, either a former LAPD officer who served 16 years in federal custody for crimes committed under the color of authority; staff member convicted embezzlement; or a former officer dismissed for misconduct, shares their personal experiences and the factors that led to their unethical behavior.

The course includes guided discussions led by two instructors, emphasizing the development and reinforcement of ethical frameworks. Participants will engage in group presentations designed to promote critical thinking and practical application of ethical standards in their roles.

This two-day course is designed to strengthen participants’ knowledge, skills, and tactical response to active shooter incidents, with a focus on integrating Tactical Emergency Casualty Care (TECC) principles.

Day 1 covers:
The role of law enforcement in active shooter situations
Review of past incidents and key lessons learned
Coordination with external first responders
Legal and ethical considerations in active shooter responses

Day 2 focuses on:
An overview of TECC principles
Hands-on training in life-saving TECC techniques
Scenario-based exercises that apply concepts from both days

This course prepares officers to respond effectively, ethically, and collaboratively in high-threat environments.

This course introduces staff to proper courtroom decorum and procedures in both criminal and civil cases. Participants will gain an understanding of courtroom structure, relevant rules of evidence, and the expectations placed on officers when appearing in court.

The course includes:
– Overview of courtroom procedures
– Applicable rules of evidence
– Best practices for reviewing reports and preparing to testify
– Interactive role-play scenarios to practice testimony skills

Designed to build confidence and professionalism, this training equips officers with the tools needed to deliver clear, credible, and effective courtroom testimony.

This course offers a fresh, dynamic approach to legal update training, providing staff and administrators with the latest legislative changes and case law developments impacting probation and other law enforcement agencies.

Participants will learn to:
– Understand recent statutory and case law updates
– Interpret how these legal changes apply to daily operations
– Apply legal principles effectively and confidently in the field

Designed to be practical and relevant, this course ensures officers stay informed and legally compliant in an evolving legal landscape.

This course takes a vibrant, up-to-date approach to legal update training, equipping staff and administrators with the latest legislative enactments and case law decisions that impact probation and other law enforcement agencies.

Participants will learn to:
– Interpret new laws and legal rulings
– Understand their implications for field operations
– Apply legal updates effectively and confidently in daily practice

This course ensures professionals remain informed, compliant, and prepared to adapt to the evolving legal landscape.

This engaging course provides staff and administrators with the latest updates on legislative enactments and case law affecting probation and other law enforcement agencies.

Officers will learn to interpret recent legal changes and apply them effectively in real-world field operations, ensuring informed and legally sound decision-making

This course provides officers with a comprehensive overview of federal immigration law and the specific mandates that apply to California peace officers.

Participants will learn to:
– Interpret the latest statutes and federal/state court decisions related to immigration enforcement
– Understand agency collaboration requirements and assess potential officer and agency liability
– Apply policy-driven approaches to real-world immigration scenarios through interactive exercises, debriefings, and group discussions

This training equips officers with the legal knowledge and practical tools needed to navigate the complex intersection of immigration law and law enforcement responsibilities in California.

This interactive virtual session provides supervisors, administrators, and executives with strategies to manage sexual harassment issues in the workplace. Participants will learn their duties under California and Federal law, personal/employer liability, prevention strategies, and best practices.

This engaging and interactive virtual session goes beyond the typical “check-the-box” training. Participants will explore relevant Federal and California laws, employee and employer liabilities, prevention strategies, and best practices.

This course introduces officers to the principles and practices of crime scene containment in both correctional facilities and field supervision settings. Emphasizing a practical, hands-on approach, the training focuses on securing crime scenes to prevent intrusion and minimize evidence contamination.

Course topics include:
– Introduction to forensic science
– Legal considerations and evidence admissibility
– The six steps of crime scene processing
– Types of evidence specific to facility and field settings
– Scene containment and evidence preservation
– PREA (Prison Rape Elimination Act) considerations
– Interactive role-play scenarios to apply course objectives in realistic settings

This course focuses on non-coercive, realistic de-escalation strategies for safely and effectively engaging with vulnerable populations. Participants will be introduced to the foundational principles of de-escalation, explore actionable strategies through scenario-based discussions and debriefs, and engage in light practice of effective controlling force techniques.

Additional topics include:
– The role of law enforcement legitimacy and procedural justice
– The responsibility that comes with the authority to use reasonable force
– The importance of ongoing monitoring, evaluation, and balancing of public and officer interests

This training equips officers with practical tools to enhance safety, build trust, and make sound decisions in complex encounters.

This course provides participants with a comprehensive overview of federal and state court litigation processes relevant to supervisory roles.

Key topics include:
– Direct and vicarious supervisor liability (e.g., negligent hiring, failure to train, improper entrustment, improper assignment, failure to supervise, failure to discipline, and failure to direct)
– Legal immunities and defenses available to supervisors
– Federal and state employee protections
– Best practice recommendations to minimize criminal and civil liability in supervisory duties

This training equips supervisors with the knowledge and tools to effectively manage legal risks while fulfilling their leadership responsibilities.

This course familiarizes first-line supervisors with key aspects of administrative investigations, including use of force reviews, supervisor roles during officer-involved shootings, the discipline process, and relevant liability concepts.

Participants will gain practical knowledge to effectively oversee investigations and uphold accountability within their teams.

This course takes a customer service–focused approach to diversity in the workplace.

Topics include:
– The benefits of setting metrics-based expectations for exceptional service
– Strategies to reduce perceptions of inequality related to race, gender, age, LGBTQ+ status, mental and developmental disabilities, implicit bias, and cultural misconceptions
– The impact of officer wellness on service delivery and social capital
– Employee accountability in fostering a positive and inclusive work environment
– Legal liability considerations related to diversity and inclusion

This training equips participants with practical tools to promote equity, improve workplace culture, and enhance overall service quality.

In this course, we explore the complex relationship of the heart (emotional dimension) and the brain (moral reasoning) and how they influence our thoughts, beliefs, and behaviors.

It aims to enhance awareness of ethical issues and equip staff with the knowledge and skills to make morally sound decisions in various situations. Ethical theories, moral principles, and department policies are examined, followed by real-life scenarios that have occurred in the field of probation in which participants will engage in practical application exercises.

This course emphasizes the critical role of exceptional customer service in preventing citizen complaints and negative public perceptions related to misconduct. Officers will learn to identify both internal and external customer needs and tailor their service approaches to meet those expectations.

Through interactive role-play scenarios, participants will explore examples of outstanding customer service and understand the impact of negative interactions. The course also highlights the value of incorporating customer feedback systems and adapting service methods to continuously improve the customer experience.

This two-day course provides an update on search and seizure laws and emphasizes best practices for managing field contacts through interactive officer role-play.

Day 1 covers:
– Updates on California and federal search and seizure laws
– Differentiating ‘typical’ versus crime-in-progress contacts for probation officers
– Mutual aid and support considerations
– Mental health awareness and de-escalation techniques
– Use of force principles: “reasonable” vs. “necessary” force

Day 2 offers practical application, where officers engage in various field contact scenarios in a controlled setting, followed by comprehensive debriefings and group discussions.

Note: This course is also available in a one-day format.

This course equips participants with the knowledge to identify and address risk factors that commonly lead to ethical breaches, harassment, and discrimination in the workplace.

Attendees will review relevant statistics and case studies, and explore proactive strategies to reduce agency liability and foster a respectful, accountable work environment.

This course familiarizes armed officers with state and federal laws – including statutes and case law – related to use of force liability. It combines legal instruction with tactically sound, live simunition scenario training to reinforce practical skills.

Key topics include:
– Recent legislation and legal updates at the state and federal levels
– Use of force responsibilities and legal implications
– Search and seizure considerations
– Tactical planning and execution, including briefings, live simunition exercises, and debriefings
– Evidence containment and collection
– Training standards and supervisory responsibilities
– Officer wellness and resilience

This comprehensive course prepares officers to apply firearms responsibly while minimizing liability risks.

This course familiarizes attendees with constitutional law relevant to First Amendment audits, including privacy rights and trespass laws. Participants will learn about current auditor practices and trends, and receive practical guidance on managing interactions with auditors in public spaces.

This course provides an overview of constitutional law related to First Amendment audits, including privacy rights and trespass laws. Participants will learn about current auditor practices and trends, and receive practical guidance on effectively managing interactions with auditors in public spaces.

This 8-hour course emphasizes the importance of clear, concise, and effective writing in official documentation, ensuring reports accurately communicate for future audiences.

Participants will learn best practices related to:
– Template and heading usage
– Use of content keywords
– Thorough and descriptive event documentation
– Proofreading techniques

Attendees will practice drafting probation-specific reports and receive constructive feedback from peers and instructors. By the end of the course, participants will be equipped to produce policy-compliant reports that reduce liability and enhance accountability.

Many agencies face challenges not only in attracting top talent but also in creating consistent, accountable, and scalable operations that don’t rely on daily heroics or guesswork.

This course provides participants with actionable strategies in three key areas:
– Discipline: Cultivate a clear vision, uphold integrity, and confidently navigate organizational politics
– Order: Build systems that promote consistency, measurable performance, and reliable results independent of mood or motivation
– Marketing: Communicate your team’s value effectively both inside and outside the organization to attract talent and establish lasting credibility

Whether you’re leading or building a team, this training equips you to move beyond firefighting and successfully fulfill your organizational mission.

Taught by a lead human trafficking district attorney and regional task-force investigator, this course offers in-depth insights into trafficking activities within hotels/motels, and provides a local/state/federal intelligence update to enhance awareness and operational effectiveness.

This specialized training is exclusively available to verified peace officers and support personnel involved in human trafficking enforcement.

Many agencies struggle with the “Don’t See, Don’t Hear, Don’t Speak” approach, which can harm morale, employee engagement, and professional development, while increasing legal liability.

This course outlines essential do’s and don’ts for training managers and staff, covering:
– The importance and impact of proper documentation
– Legal liabilities arising from actions or inactions
– Benefits of proactively aligning training unit goals with the overall agency mission

Participants will gain practical guidance to enhance agency culture, reduce risk, and improve training outcomes.

With the rise in litigation against public agencies, accountability, transparency, and effective training are more important than ever. This course equips probation staff with the legal knowledge and decision-making skills necessary to minimize liability in the field.

Participants will be familiarized with:
– State and federal laws relevant to liability
– The litigation process
– Differences between civil and criminal liability
– Legal immunities
– Deliberate indifference versus bystander liability scenarios

Officers will engage in active learning, applying practical and legally sound solutions to real-world liability situations.

After complaints and grievances arise, agencies often recognize the risk factors that contribute to ethical breaches, harassment, and discrimination in the workplace. This course focuses on proactive strategies to address informal misconduct and foster a culture of collective accountability.

Participants will learn how to identify red flag behaviors early and implement effective measures to reduce workplace issues before they escalate.

This course empowers officers to understand their vital role as information gatekeepers, enhancing service delivery while reducing agency liability. Participants will become familiar with state and federal laws governing confidentiality and information release.

The training covers modern information threats and the risks associated with mishandling confidential information. Officers will examine common formal and informal information interactions that may expose them and their agencies to liability.

Through case studies and group activities, attendees will apply policy-driven approaches to real-world scenarios, reinforcing best practices for managing sensitive information.

Teaching is an art that requires passion to truly inspire learners.

This 28-hour STC-certified program captures that essence through 10 comprehensive learning modules covering:
– Content Delivery
– Instructor Effectiveness
– Roles and Responsibilities
– Establishing and Maintaining a Learning-Oriented Culture
– Selecting Appropriate Instructional Methodologies
– Recognizing Learning Styles (incorporating the best approaches from the ’70s, ’80s, ’90s, and today)
– Managing Learning Environments and Diverse Personalities
– Navigating the STC Learning Portal
– Creating STC-Compliant Courses
– Presenting an Instructional Block from an STC-Compliant Course

Upon successful completion, participants will be fully equipped with the skills needed to effectively deliver agency training programs.

In today’s rapidly evolving law enforcement landscape, probation departments must balance talk, action, and reality—where are your resources truly focused?

This presentation explores the challenges and opportunities of leading in one of the most transformative periods in public safety. Topics include:
Strategies for addressing leadership gaps and reducing liability
Opportunities to positively shape and sustain organizational culture
Research on generational dynamics in the workplace, with a focus on recruitment and retention
Leaders will leave with actionable insights to strengthen their departments and guide teams through meaningful, lasting change.

This course introduces participants to the key principles of Assembly Bill 392, along with related legislation, statutes, and case law governing the use of force.

Through discussion and debrief of real-world case studies, students will examine the application of force and evaluate best practice recommendations to support lawful, necessary, and proportionate decision-making in the field.

Perceptions of inequality often stem from flawed service delivery models within an organization. As managers and supervisors play a key role in aligning policy with practice, it is essential they actively define, communicate, and manage behaviors that conflict with agency values, policies, and mission.

This course introduces effective management strategies that foster diversity, equity, and inclusion among internal and external stakeholders. Through case studies and group discussions, participants will explore practical approaches to building trust, ensuring accountability, and strengthening organizational culture.

This course introduces staff to the core concepts of officer wellness, offering practical strategies to support physical, mental, and emotional health throughout a career in law enforcement.

Key topics include:
Stress management and resilience techniques
Nutrition and exercise to combat fatigue
Healthy interpersonal and family relationships
Awareness of alcohol and substance use
Vicarious trauma and emotional well-being
On- and off-duty code of conduct adherence
Financial wellness and managing overtime
Fostering a culture that values and promotes wellness
Goal-setting for sustainable, healthy career growth
Participants will leave with actionable tools to support both personal well-being and organizational health.

This course explores how personality traits and behaviors influence workplace dynamics and leadership effectiveness.

Participants will be introduced to key assessment tools, including:
– The Big Five Personality Traits
– Myers-Briggs Type Indicator (MBTI)
– High 5 Strengths Test
– Berkeley Emotional Intelligence Quiz
– Implicit Association Test (IAT)

The course also covers practical performance management strategies, reinforced through scenario-based discussions and debriefs. Supervisors will leave with a deeper understanding of how to adapt their leadership approach to diverse personalities and enhance team performance.

This course introduces participants to PEP, a practical decision-making model designed for law enforcement officers to enhance consistency, accountability, and performance across their organization.
Platform: Understanding the applicable laws and policies that govern the situation at hand.
Efficiency: Applying best practices and department expectations to manage the situation effectively.
Proficiency: Conducting thoughtful debriefs to evaluate what went well, identify areas for improvement, and continuously strengthen Platform and Efficiency across the organization.
By the end of the course, participants will be equipped with a structured framework to support sound, mission-aligned decision-making in the field.

This course is designed for staff to gain a comprehensive understanding of the Public Safety Officer Procedural Bill of Rights (POBRs).

Participants will be introduced to key legal statutes and recent case law impacting non/peace officer classifications. The course will cover procedural requirements and best practices for applying POBR protections within their agency.

Key topics include:
– Legal foundations and updates related to POBR
– Interview preparation and protocol
– Miranda and Lybarger admonishments
– Interviewer demeanor and procedural considerations

By the end of the course, participants will be equipped to navigate POBR-related processes confidently and in compliance with the law.

This course provides participants with a search and seizure case law update on probation contacts.

Key topics include:
– Relevant federal and state laws
– The complaint and litigation process
– Immunities and defenses
– Direct and vicarious liability
– Third-party detentions
– Performance management strategies

Through scenario-based discussions, participants will apply legally sound, policy-aligned approaches to managing probation contacts while minimizing personal and agency liability.

This course provides a comprehensive overview of the three phases of progressive discipline: preventive, corrective, and formal.

Participants will explore:
– Key elements of each phase
– MOU and Code of Conduct considerations
– Practical application and liability concerns
– Appropriate supervisory responses at each stage
– Union representation and POBR implications
– Effective performance evaluation techniques
– Recent developments in employment law, highlighted through case studies and role-play

By the end of the course, attendees will be equipped to navigate disciplinary processes confidently, fairly, and in accordance with legal and policy requirements.

This course addresses the evolving role of de-escalation within law enforcement, shaped by recent legislative mandates and professional standards. Participants will explore the critical distinction between non-coercive and realistic de-escalation techniques.

Key topics include:
– Foundational principles of de-escalation
– Scenario-based discussions and debriefings
– The importance of law enforcement legitimacy and procedural justice
– Respect for human life and dignity without prejudice
– Balancing the authority to use reasonable force with public safety responsibilities through ongoing monitoring and evaluation

By completing this course, officers will be better equipped to apply effective de-escalation strategies that uphold ethical standards and community trust.

Secure Track Offenders have arrived! Per recent legislation, this population is subject to a series of rehabilitative mandates while housed at local facilities. Recent legislation, however, does not address the ongoing safety concerns these offenders present to local probation department personnel. This course will introduce facilities staff to the following topics: officer/facilities safety, offender sophistication considerations, staff manipulation, contraband, communication, and peer-victimization tactics, and best-practice recommendations for effective supervision of this population. Content comes from custody personnel and past/recent offender populations.
Additional services include: facilities safety needs assessment, critical incident response review/recommendations, and force options training. There is a 4-hour virtual and 8-hour in-person version of this course.

This engaging and interactive virtual session goes beyond the typical “check-the-box” training. Participants will explore relevant federal and state laws, employee and employer liabilities, prevention strategies, and best practices — all tailored specifically for personnel in the agricultural industry. Delivered bilingually to accommodate diverse audiences.

This engaging and interactive virtual session goes beyond the usual “check-the-box” training. Participants will explore applicable federal and state laws, employee and employer liabilities, prevention strategies, and recommended best practices – specifically tailored for entertainment industry personnel.

Social media is a powerful tool for law enforcement investigations but also carries risks, including criminal and civil liability, code of conduct violations, safety threats, and community misunderstandings. This course educates sworn and non-sworn staff on the legal and professional risks related to personal social media use. Topics include: internet culture and usage, online information accessibility, First Amendment considerations, officer safety, impacts on reputation and investigations, civil and criminal liabilities, community relations, and departmental social media policies.

Respect for human life and dignity is essential for all law enforcement officers. This course enhances officers’ confidence and skills in assessing and responding to individuals experiencing mental health crises. Participants will learn to balance the use of reasonable force with protection of public welfare, and will engage in practical demonstrations and light drills of effective controlling force techniques.

This 80-hour program is designed for first-line supervisors. Participants will learn about formal and informal supervisory responsibilities, practical strategies to enhance supervisory skills, effective personnel management including progressive discipline, direct and vicarious liability, and key leadership principles that foster employee engagement and support the agency’s mission.

This course introduces front-line employees to the Internal Affairs process. Topics include the Who, What, When, Where, and Why of Internal Affairs, covering its purpose, administrative investigations, use-of-force reviews, in-custody death investigations, and a brief overview of the Peace Officer Bill of Rights.

This course explores the evolution of the WIC 707 Transfer Hearing and the essential role of the Transfer Hearing Report. Participants will review legal transfer criteria, practice drafting transfer reports that include behavioral patterns, social history, and victim input, and evaluate these factors to make informed recommendations for or against transfer.

This course introduces attendees to vicarious trauma and its impact on wellness, interpersonal relationships, and job performance. Participants will learn to recognize trauma exposure, implement protective strategies, manage interpersonal conflicts arising from vicarious trauma, and develop personal resilience techniques to overcome its effects.

This course provides an introduction to Post-Release Community Supervision (PRCS) legal requirements. Topics include relevant Penal Codes (PC 3452, 3454, 3455, 3456, 1203.2), interagency collaboration (CDCR, Probation, Police/Sheriff), supervision protocols (indoctrination, documentation, supervision periods), distinctions between informal, formal, mandatory supervision and PRCS clients, and available programming options.

This course dives into Post-Release Community Supervision (PRCS) and equips officers with the knowledge and tools to supervise PRCS clients effectively. Participants will explore key laws, supervision requirements, and interagency collaboration, while learning to navigate complex cases and apply best practices.

This course introduces participants to the responsibilities and legal liabilities of mandated reporters in California. Attendees will learn about the Child Abuse and Neglect Reporting Act, which requires companies with five or more employees to report any known or suspected abuse of minors in the workplace.

This course introduces participants to mandated reporter responsibilities and legal liabilities in California. Attendees will become familiar with the Child Abuse and Neglect Reporting Act, which requires businesses with five or more employees to report known or suspected abuse of minors in the workplace.