Enroll duplicate First Name * Last Name * E-Mail Address * Phone Number Company / Agency * Course Course Description Perceptions of inequality are often the product of faulty service delivery models within an organization. Since managers and supervisors are tasked with the responsibility of creating agency-wide congruency of policy and practice, it’s crucial they capitalize on defining, communicating, and managing behaviors that fall short of agency values, policies, and its mission. In this course, participants will be introduced to effective management strategies that promote diversity and inclusion of internal/external stakeholders through case studies and group discussion. Date Time 121234567891011 : 0030 AMPM Submit